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Welcome to AI Agency Platform

Understanding the AI Agency Platform - A multi-tenant B2B2B SaaS for agencies to build and manage AI agents

Welcome to AI Agency Platform

What is AI Agency Platform?

AI Agency Platform is a multi-tenant B2B2B SaaS that enables digital agencies to build, deploy, and manage AI-powered agents for their clients.

The Business Model

The platform operates in a four-tier hierarchy:

  1. Platform - The core infrastructure (us)
  2. Agency (Tenant) - Your agency account
  3. Client (Workspace) - Your client projects
  4. End Users - Your client's customers

Each agency gets their own isolated environment (tenant) where they can manage multiple client workspaces.

Key Capabilities

For Agencies

  • White-Label Platform - Customise branding with your logo and colors
  • Multi-Client Management - Manage unlimited client workspaces from one dashboard
  • AI Agent Builder - Create custom agents with personality and instructions
  • Credit System - Prepaid credits with two-tier markup system (platform → agency → client)
  • 120+ AI Models - Access models from OpenAI, Anthropic, Google Gemini, Alibaba, and more via AI Gateway
  • Knowledge Base (Training) - Upload documents (PDF, DOCX, TXT) and scrape websites to train agents
  • Custom Integrations - Connect any public API or request bespoke integrations for your specific needs
  • Usage Analytics - Track conversations, tokens used, and costs per workspace

For Your Clients

  • Custom AI Agents - Purpose-built agents for their specific needs
  • Training - Train agents on their documents and website content
  • Team Access - Invite team members with role-based permissions (admin, editor, viewer)
  • Usage Tracking - Monitor agent performance and conversation analytics
  • Optional Credits - You decide if clients pay via credits or through other billing

How It Works

  1. You (Agency) get a tenant account with your branding
  2. Create Workspaces for each client you serve
  3. Build Agents within each workspace with custom instructions
  4. Train Agents by uploading documents or scraping websites
  5. Deploy via web widget, direct URL, or QR code
  6. Monitor usage, costs, and performance from your dashboard

Pricing Model

The platform uses a two-tier markup system:

  • Platform → Agency: Base AI cost + 20% platform markup (default)
  • Agency → Client: Platform cost + your agency markup (you set this)

Example:

  • Base AI cost: $0.10
  • Platform charges you: $0.12 (20% markup)
  • You charge client: $0.18 (50% agency markup)
  • Your profit: $0.06 per interaction

You control whether clients pay via:

  • Credits system (prepaid balance)
  • Your own billing (invoice, subscription, etc.)

What's Included

Storage

  • Unlimited pay-as-you-go - No storage limits or quotas
  • Billed daily based on actual usage
  • $5/GB base cost + platform markup + your markup
  • You set your own markup to pass costs to clients

AI Models

Access to 120+ models from leading providers via AI Gateway:

  • OpenAI - GPT-4o, GPT-4o-mini, GPT-5, and more
  • Anthropic - Claude 4.5 Sonnet, Claude 4 Opus, Claude 3.5 Haiku
  • Google - Gemini Pro, Gemini Flash
  • Alibaba - Qwen models
  • Meta - Llama models
  • And many more providers

You control which models are available to your clients.

Features

  • Unlimited workspaces and agents
  • Conversation history per agent
  • Team member management
  • Usage analytics and reporting
  • White-label branding

Next Steps

Ready to get started?

  1. Set Up Your Agency Account
  2. Understand Workspaces
  3. Create Your First Agent

Ready to Build AI Agents?

Join agencies across the UK using our white-label platform to deliver AI solutions to their clients.